Rosecastle At Deerwood



Meet Our Team

Our compassionate team is dedicated to creating a warm, supportive environment where residents feel at home everyday.


my goal and purpose is to create a community where every resident feels valued

Chris Ingold

Executive Director

Whether I am supporting daily operations, celebrating special moments, or simply spending time with our residents, my goal and purpose is to create a community where every resident feels valued, supported and truly at home. Things I enjoy: The Lord, my family, my pets, MMA & starbucks coffee.

My passion lies within Assisted Living & Memory Care

Margaret Conrad

Director of Resident Care

My name is Margaret and I am the Director of Resident Care. I have had the pleasure of working in senior living for the past 10 years. My passion lies within Assisted Living & Memory Care where I can provide my residents with the highest quality of care. I currently hold my Certified Dementia Practitioners’ certificate as well as my Core Training which allow me the knowledge and training needed to provide support and leadership within the community. In my free time, I enjoy spending time with my son Austin and our Australian Shepherd Buddy.

My goal is to bring joy, connection and purpose to each day.

Kathryn Pafford

Life Enrichment Coordinator

I have been working at Rosecastle for over 5 years and I really enjoy working with our residents, they feel just like grandparents to me. The community is warm, open and inviting. My goal is to bring joy, connection and purpose to each day.

I love seeing the food make them happy. I love being part of the Rosecastle Family. 

Tiki Jones

Dining Director

I have been in the Healthcare field for 34 years and I have been at Rosecastle for 4 years. I love working in the dietary department making great food for my residents because I love seeing the food make them happy. I love being part of the Rosecastle Family. 

I do what I love every day, especially listening to our residents’ incredible life stories

Vilma Pacheco-Santiago

Special Care Coordinator

Hello, I’m Vilmaliz Pacheco “Vilma” the LPN here at Rosecastle at Deerwood. Over my 10yr nursing career, my absolute passion has been providing compassionate care and bringing joy to the elderly. I do what I love every day, especially listening to our residents’ incredible life stories and ensuring they feel safe, valued, and comfortable. My favorite part is treating all residents, families, and staff with kindness and respect to assure a positive and calm atmosphere. On my free time I enjoy outdoor activities and spending quality time with my loved ones. 

I enjoy working with seniors because it gives me a sense of fulfillment every time I help and see them smile

Lester Martinez

Maintenance Director

I started working in senior living facility in 2013. I enjoy working with seniors because it gives me a sense of fulfillment every time I help and see them smile. In my spare time I volunteer to play my guitar and sing the songs that they grew up singing. For me, they might not remember my name but I know I made them feel loved.

I am dedicated to making every resident and family member feel at home.

Zoe Pratts

Concierge

I am dedicated to making every resident and family member feel at home. I love being the central HUB for our community. I have devoted 14 years as a medical assistant and gained additional experience in various assisted living and memory care communities as a concierge. I am very pleased to be a part the Rosecastle team. In my down time, I find peace in my Christian faith, and I enjoy spending time with my son. 

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